Refund Policy Of Use (B2B and B2C) :
Return policies are the rules retail merchants establish to manage the process by which customers return or exchange unwanted or defective merchandise that they have purchased previously.
According to our website www.makemyvalue.com the refund policy of every product’s are as follows :
1. If the customers do not like our product, he/ she can send the product back to us within 12days. We will make sure to refund the entire amount back to customer’s account within 10 working days.
2. You can find registered address on www.makemyvalue.com and the refund will be applicable only if the product is shipped to the registered address within 12 days.
3. This refund facility is available only through www.makemyvalue.com and not through other stores in India.
4. This refund is subject to quality confirmation by our skilled quality assurance team and on verification that the packaging of the same is complete with all the documents like insurance certificate, original invoice and product certificate.
5. To initiate return, we would send a ‘Return Packaging Kit’ to the customer to pack the product in such packaging and handover the same to courier person. The whole reverse pick up procedure would take at least 9-12 working days. It is also advised to note down the courier airway bill number. Once the product is received and successfully undergoes the quality check, the refund shall be done.
6. 12 days refund policy is not applicable for gold coins, silver articles.
Note : This Refund Policy is applicable for both B2B and B2C side..